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Self-Direction » Self-Direction


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Transition from Medicaid Service Coordination to Health Home Care Management

OPWDD has changed the way Medicaid Service Coordination (MSC) services are delivered and reimbursed. On July 1st, 2018, MSC became “Health Home Care Management”. Care Management services will be delivered by a new type of organization, called a Care Coordination Organization/Health Home (CCO/HH). 


What is a Care Coordination Organization?

CCOs are organizations that were formed by existing developmental disability service providers like DDI. These new organizations will be staffed by Care Managers with training and experience in the field of developmental disabilities (our former MSCs). The CCO/HH that DDI partnered with is Advance Care Alliance of NY (ACANY).  However, an individual is free to choose any CCO/HH in his or her region. CCO/HHs will work to explain the benefits of their programs to you.


Is Self-Direction Right for Me?

Self-direction gives you the flexibility to choose the mix of supports and services that are right for you so you can live the life you want. Anyone who is eligible for OPWDD services and enrolled in the Home and Community-Based Services (HCBS) Waiver can choose to self-direct their services.


Self-Direction gives you the chance to make decisions about supports and services that help you to:

  • Enjoy meaningful relationships with family and friends.
  • Experience health and growth.
  • Live in the home and community you choose.
  • Work, volunteer, or do activities you enjoy. 

For more information, please contact:

Helen Conway, Director of Care Coordination and Self-Directed Services

(631) 266-4461